You have the right to rescind this contract within fourteen days without providing grounds.

The withdrawal period amounts to fourteen days from the day on which you or a third party you nominate (who is not a conveyer) takes possession of the last goods.
To exercise your right of withdrawal, you must inform us: Susanne Reinert & Stefan Reinert GbR, Fritz-Gerlich-Straße 2, 82049 Großhesselohe, Germany, Phone :+49.89.32706710, E-mail: info@white-open.com with a clear declaration (such as a letter sent by post or an email) of your intention to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
To comply with the cancellation period, it is enough if you send the notification about your intent to exercise your right of withdrawal before the withdrawal period expires.

If you revoke this contract, we shall reimburse you for all payments we have received from you, including any delivery costs (except additional costs incurred because you opted for a type of delivery other than the most inexpensive standard delivery we offered), without undue delay, but at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. We will repay you using the payment method you used during the original transaction, unless otherwise expressly agreed with you; in no case will you be remunerated because of this repayment. We may deny repayment until we have received the goods back or you have supplied proof that you have sent them back, whichever comes first.
You shall return the goods to us or hand them over to us without undue delay: in any case, within fourteen days from the date on which you inform us that you have cancelled this contract. The deadline is deemed met if you send the goods back before the fourteen-day period expires. You shall bear the direct costs for returning the goods.
You shall pay for any loss of the goods’ value only if that loss arose because you inspected their quality, characteristics and functionality to an unnecessary extent.

– for delivering goods produced according to customer specifications or
– which are clearly customised to personal requirements or
– whose characteristics make them ill-suited for return or
– whose characteristics make them ill-suited for return or
– for delivering audio or video recordings or software, if the consumer has unsealed the delivered data storage devices.


(If you wish to cancel the contract, please fill out this form and return it to us.)


Susanne & Stefan Reinert GbR
Fritz-Gerlich-Straße 2
82049 Großhesselohe/Germany

I/we (*) hereby cancel the contract I/we (*) concluded regarding the purchase of the following goods (*) / rendering of the following services (*)

Ordered on (*) / received on (*)

Name of consumer(s)